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Student Accounts Specialist

This position is responsible for all aspects of initiating and maintaining transactions, records, and communication for student accounts in a knowledgeable, effective manner that keeps outstanding receivables at a minimum level.

Position Details

Position:
Student Accounts Specialist

Type:
Full-Time

Date Posted:
September 10, 2024

Location:
Ankeny, Iowa

Primary Duties and Responsibilities

  • Review and update charges on students’ accounts in the student information system
  • Coordinate with Financial Aid Director on timing of posting of financial aid disbursements
  • Provide and support Accounting Manager with daily and monthly reporting
  • Batch invoicing of student accounts
  • Receipting and posting student account remittances – both cash/check and online
  • Counsel and assist students and parents on the payment options and process – understanding their registration charges
  • Help students create plans to pay for school and be financially prepared
  • Understand the financial aid and student account processes to answer student questions or direct them to content experts
  • Manage and monitor student payment plans throughout the year and provide communication efforts for delinquent accounts
  • Backup support to receptionist for responding to phone calls and visitors in a pleasant and professional manner
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