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Student Accounts Specialist

This position is responsible for all aspects of initiating and maintaining transactions, records, and communication for student accounts in a knowledgeable, effective manner that keeps outstanding receivables at a minimum level.

Position Details

Position:
Student Accounts Specialist

Type:
Full-Time

Date Posted:
September 10, 2024

Location:
Ankeny, Iowa

Primary Duties and Responsibilities

  • Review and update charges on students’ accounts in the student information system
  • Coordinate with Financial Aid Director on timing of posting of financial aid disbursements
  • Provide and support Accounting Manager with daily and monthly reporting
  • Batch invoicing of student accounts
  • Receipting and posting student account remittances – both cash/check and online
  • Counsel and assist students and parents on the payment options and process – understanding their registration charges
  • Help students create plans to pay for school and be financially prepared
  • Understand the financial aid and student account processes to answer student questions or direct them to content experts
  • Manage and monitor student payment plans throughout the year and provide communication efforts for delinquent accounts
  • Backup support to receptionist for responding to phone calls and visitors in a pleasant and professional manner

Convictions and Character/Religious Qualifications

FBBC&TS seeks to maintain its theological and ecclesiastical identity as a Baptist institution of higher education. Therefore, we seek only to employ faculty whose beliefs, lifestyle, and convictions align with FBBC&TS’s religious positions. As such, all applicants must meet the following expectations:

  • Applicants must agree without mental reservation with FBBC&TS’s foundational documents.
  • Applicants must be Baptists in their beliefs and practice.
  • Applicants must adhere to Biblical standards of morality and living.
  • Applicants and/or their spouses must not be or ever have been divorced.

Knowledge, Skills, and Abilities

  • Ability to communicate effectively both in verbal and written format, in a professional manner with multiple groups including students, student parents, and other employees
  • Ability to maintain confidentiality of information
  • Strong organizational skills and attention to detail
  • A high degree of independent decisions based on standard procedures and internal policies
  • Knowledge of and ability to use technological resources including a variety of computer programs and applications
  • Knowledge of basic accounting

Academic Qualifications

  • A high school diploma or the equivalent is required for this position.
  • At least two years of education or experience in a business-related field is preferred, with preference given to accounting, financial aid, or customer service.

application checklist

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